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Avvinue

Powering a pet travel startup with a scalable Service Provider Pro dashboard and seamless user workflows

Duration

Ongoing

Team Size

2 Developers

Platform

Service Provider Pro (SPP)

Case Study

SPP Dashboard Customisation & Ongoing Support

Avvinue is an innovative pet travel startup focused on simplifying and managing complex pet relocation processes through technology-driven solutions. As the business scaled, Avvinue required a robust and flexible platform to manage onboarding, purchasing, and customer interactions efficiently. TWH partnered with Avvinue to implement and customise a comprehensive dashboard within Service Provider Pro (SPP). The goal was to create an intuitive, user-friendly experience that supports both internal operations and customer journeys. Beyond the initial setup, TWH continues to provide ongoing technical support and advanced development services, ensuring the platform remains optimised, reliable, and ready to support Avvinue’s growing customer base.

Key Technologies

The Challenge

Managing complex workflows in a growing startup

Avvinue needed a centralised system capable of handling detailed onboarding processes, service purchases, and customer data without creating friction for users. Out-of-the-box functionality within SPP required significant customisation to match Avvinue’s business model and customer expectations. Additionally, as a startup serving time-sensitive pet travel needs, the platform had to remain performant, reliable, and easy to update. The challenge was to tailor SPP features while ensuring scalability and a smooth user experience.

The Solution

Custom SPP development with advanced integrations

TWH implemented and customised Avvinue’s Service Provider Pro dashboard, tailoring onboarding flows, purchasing processes, and user-facing forms to improve clarity and usability. Custom API integrations were developed to support data exchange and extend platform functionality. JavaScript and jQuery enhancements improved interactivity, while PHP ensured a stable and scalable backend. In addition to development, TWH provides ongoing technical support, including basic website maintenance, content updates, and performance optimisation. As an official SPP Pro team, TWH also delivers advanced development services for Avvinue’s customers, extending value beyond the core platform.

Results & Outcomes

Improved efficiency, scalability, and user experience across the platform

80%

Faster Client Onboarding

With customised workflows

70%

Improved User Experience

Simplified dashboard navigation

65%

Operational Efficiency Gain

Automated processes

60%

Platform Performance Boost

After optimisation

55%

Reduced Support Requests

Clearer forms and flows

100%

Scalable Infrastructure

SPP-ready for growth

Our Success Stories

Our clients have shared how our services helped improve their websites, boost engagement, and grow their businesses. Each project shows measurable results and smoother online experiences.

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Real clients, real results

Video Reviews

“Salman and The Web Hunters deliver exceptional development, API expertise, and true professionalism.”
Tommy Joiner

Client Reviews

Success stories & feedback

“The Web Hunters is your source for SEO/SMM and other graphic design projects. They have done an excellent job fulfilling needs of contracted services. There are reasonable and realistic time frames attached to each project, which always met or exceeded my expectations.Great company and a pleasure to work with. Highly recommended!”

“Very competent and complete ‘turn key web services’ agency. They can take whatever is thrown at them in all ways web/ database/ LAMP/ seo/ sem/ mail/ needs-wise. As an ex unix system administrator I have high expectation level in my the IT people I work with and appreciate their level of knowledge and professionalism in computer science.”

“The web feature The Web Hunters has built has been so impactful that the client’s competitors have copied it, and it’s become a template for the industry. The team is helpful, solution-driven, and consistently timely in their delivery. Their quality of work and professionalism also stand out.”

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