Andrew Robbins

Restoring website security and stability for a trusted custom home builder on the Main Line

Duration

1 month

Team Size

2 developers

Platform

WordPress

Case Study

WordPress Security & Technical Recovery

For over 30 years, Andrew Robbins has been delivering high-quality custom homes and residential additions in Berwyn, Pennsylvania. With deep local roots and a family legacy in construction, his brand reflects craftsmanship, trust, and attention to detail. However, his WordPress website began experiencing serious technical issues, including restricted wp-admin access, junk files, and malware-infected code. These issues threatened site functionality, security, and business credibility. TWH was engaged to perform urgent technical support and recovery services. Our goal was to secure the website, eliminate malicious files, restore full administrative access, and ensure a stable, clean WordPress environment that could support Andrew Robbins’ business without interruption.

Key Technologies

The Challenge

Critical access loss and security vulnerabilities
The Andrew Robbins website suffered from compromised wp-admin access, preventing the client from managing content or updates. Malware injections and junk files were discovered across core directories, increasing the risk of data loss, blacklisting, and performance degradation. The challenge was to identify malicious code without damaging essential WordPress core files or custom functionality. Additionally, the website required immediate stabilization to prevent further attacks while ensuring the dashboard could be safely restored for ongoing business use.

The Solution

Secure cleanup and full WordPress restoration

TWH conducted a comprehensive WordPress security audit to identify infected files, unauthorized scripts, and suspicious database entries. All junk files and malicious code were carefully removed, while WordPress core integrity was restored using verified clean files. wp-admin access was fully recovered, permissions were corrected, and security hardening measures were applied to reduce future risk. JavaScript, PHP, and jQuery files were reviewed to ensure no hidden vulnerabilities remained. Finally, the site was tested across key functions to confirm stability, usability, and secure administrative control.

Results & Outcomes

Measurable improvements in security, stability, and reliability

100%

Admin Access Restored

Immediate recovery

90%

Malware Files Removed

After deep cleanup

65%

Improved Site Stability

Post restoration

50%

Faster Backend Performance

After optimization

40%

Lower Security Risk

With hardening measures

100%

Operational Continuity

No data loss

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